FAQ

Common warning signs include weak airflow, warm air coming from the vents, unusual noises, inconsistent temperatures, higher-than-normal energy bills, or frequent cycling on and off. If you notice any of these, it's best to schedule a professional inspection before the issue gets worse.

Warm air can be caused by low refrigerant, a dirty air filter, thermostat issues, or problems with the outdoor condenser unit. A technician can quickly diagnose the cause and recommend the right fix.

Most systems should be serviced once per year-ideally in the spring before peak cooling season. Annual maintenance helps improve performance, prevent breakdowns, and extend the life of your system.

A tune-up typically includes checking refrigerant levels, cleaning the condenser coil, inspecting electrical connections, testing system performance, cleaning or replacing filters, clearing drain lines, and ensuring the thermostat is working correctly.

This can happen if the system is low on refrigerant, the coils are dirty, the air filter is clogged, or the unit is undersized for your home. Poor insulation or ductwork issues can also affect cooling performance.

Frozen coils are usually caused by restricted airflow (dirty filters, blocked vents) or low refrigerant. If you see ice on the unit, turn the system off and call for service to prevent further damage.

If your system is more than 10-15 years old, needs frequent repairs, or struggles to cool efficiently, replacement may make more sense-especially if repair costs are stacking up. We can evaluate your system and help you compare repair vs. replacement options.

Proper sizing depends on square footage, insulation, window placement, ceiling height, and your home's layout. The best way to determine the right size is with a professional load calculation to ensure comfort and efficiency.

Start with a clean air filter, schedule a tune-up, keep blinds closed during peak sun, seal air leaks, and use a programmable thermostat. Keeping the outdoor unit clear of debris also helps your system run more efficiently.

Yes. A dirty filter restricts airflow, makes the system work harder, and can lead to frozen coils and higher energy bills. Most homes should replace filters every 1-3 months, depending on usage and indoor air quality needs.

Rattling, buzzing, squealing, or grinding can indicate loose components, electrical issues, fan motor problems, or worn parts. It's best to shut the system down and schedule service if the noise is persistent or sudden.

Many homeowners find 74-78°F comfortable when home, and slightly higher when away. The best setting is one that balances comfort and efficiency-especially when paired with proper insulation and routine maintenance.

Absolutely. Uneven temperatures can come from duct issues, airflow imbalance, insulation gaps, or an improperly sized system. We can evaluate the root cause and recommend solutions for more consistent cooling throughout the home.

Most central AC systems last around 10-15 years with proper maintenance. Regular tune-ups and prompt repairs can help maximize lifespan and performance.

We install a range of reliable air conditioning systems, including central air, ductless mini-splits, and high-efficiency options. Our team will help you choose the right system based on your home, budget, and comfort goals.

Check your thermostat settings, air filter, and circuit breaker first. If everything looks normal and the system still won't run, contact Chadds Ford Complete Services for fast troubleshooting and repair.

Yes. If your AC stops working during extreme heat, we offer prompt service options to restore comfort as quickly as possible.

You can schedule online or call our team to book AC repair, maintenance, or replacement services. We'll help you find a time that works best for your home and your schedule.

Signs your system may need professional attention include uneven heating, unusual noises, frequent cycling, weak airflow, rising utility bills, or a system that struggles to keep up on colder days. If your heat isn't consistent or your home feels less comfortable than usual, it's time to schedule service.

Cold air can be caused by thermostat settings, a dirty filter, ignition problems, a malfunctioning pilot light, or issues with the furnace's safety sensors. Heat pumps can also blow cooler air during defrost cycles, which is normal in short intervals-but consistent cold air means something needs to be checked.

Heating systems should be serviced once per year-ideally in the fall before temperatures drop. Routine maintenance helps improve efficiency, reduce unexpected breakdowns, and extend the lifespan of your equipment.

A typical tune-up includes inspecting burners or heating elements, checking the ignition system, testing safety controls, tightening electrical connections, cleaning key components, changing or cleaning filters, and verifying that the system is operating safely and efficiently.

Rattling, banging, squealing, or popping can indicate loose parts, motor problems, airflow restrictions, or duct expansion and contraction. Some noises are minor, but others can signal a serious issue-especially if they're new or getting worse.

Uneven heating can come from airflow imbalances, duct leaks, dirty filters, insulation issues, or a heating system that's not properly sized for your home. We can inspect your system and recommend solutions to improve comfort throughout the house.

First, check the thermostat settings, replace the batteries if needed, and confirm the breaker hasn't tripped. If your system still won't start, it's best to call for service-especially in cold weather when delays can lead to bigger problems.

Furnaces often last 15-20 years, while heat pumps typically last 10-15 years. With proper maintenance and timely repairs, many systems can reach or exceed their expected lifespan.

If your system is older, needs frequent repairs, or your energy bills keep climbing, replacement may be the smarter long-term option. If the repair is minor and the system is otherwise in good shape, repairing it may make sense. We'll evaluate your system and help you make a cost-effective decision.

Common causes include dirty filters, ignition issues, faulty thermostats, blower motor problems, or worn safety switches. Regular maintenance helps prevent many of these issues before they lead to a no-heat situation.

Yes-heat pumps are energy-efficient and provide both heating and cooling. They work especially well when properly sized and installed. In very cold temperatures, some homes pair heat pumps with a backup heating source for maximum comfort.

This is called short cycling and can be caused by clogged filters, thermostat issues, overheating, or a system that's too large for the home. Short cycling can increase wear and raise energy costs, so it's worth addressing quickly.

Start with regular maintenance, replace your air filter routinely, seal drafts, add insulation where needed, and use a programmable thermostat. Keeping vents open and clear also helps your system heat the home more efficiently.

A slight dusty smell at the start of the season can be normal as dust burns off the heat exchanger. However, strong odors-especially burning, electrical, or gas smells-should be taken seriously. If you smell gas, leave the home and contact your gas provider and emergency services immediately.

Safety issues can include unusual smells, carbon monoxide concerns, frequent shutdowns, or visible soot near the unit. A professional inspection is the best way to confirm your system is operating safely. For added peace of mind, install carbon monoxide detectors near sleeping areas.

Many homeowners choose 68-72°F for comfort while home, and slightly lower when sleeping or away. The right setting depends on your comfort preferences, insulation, and system efficiency.

Yes. If your heat goes out during cold weather, Chadds Ford Complete Services offers fast service options to restore warmth and safety as quickly as possible.

Yes. Heating season can dry out indoor air and increase dust circulation. We can recommend solutions like upgraded filtration, humidifiers, and airflow improvements to support comfort and indoor air quality.

You can schedule online or call our team to book heating repair, maintenance, or replacement. We'll help you find a convenient appointment time and get your home comfortable again.

Common signs include unusually high water bills, damp spots on walls or ceilings, musty odors, water stains, warped flooring, or the sound of running water when nothing is on. Even small leaks can cause major damage over time, so it's best to address them quickly.

Shut off your main water supply immediately, then turn on a faucet to relieve pressure and help drain the system. If safe to do so, shut off electricity in any areas affected by water. After that, contact Chadds Ford Complete Services right away for emergency plumbing repair.

A dripping faucet is usually caused by worn washers, seals, or cartridges. While it may seem minor, it can waste a surprising amount of water and increase your bill. A quick repair can restore performance and prevent further wear.

Low water pressure can come from mineral buildup, a faulty pressure regulator, a partially closed shutoff valve, pipe leaks, or issues with the water supply line. We can pinpoint the cause and recommend the right solution.

Slow drains are often caused by buildup from soap, grease, food debris, hair, or mineral deposits. If multiple drains are backing up at once, it could indicate a larger issue in the main sewer line that needs professional attention.

In many cases, no. Chemical drain cleaners can damage pipes-especially older plumbing-and may not fully clear the clog. If a drain keeps clogging or draining slowly, professional cleaning is usually safer and more effective.

Common warning signs include gurgling noises from drains, recurring clogs, slow drains throughout the home, sewage odors, or water backing up in tubs or showers. If you notice any of these, it's important to schedule service right away.

Loud banging noises may be caused by "water hammer," which happens when water flow stops suddenly and pipes shake. It can also be caused by loose pipe supports or high water pressure. Fixing it can help protect your plumbing system from long-term damage.

This could be due to a failing water heater, a broken dip tube, sediment buildup, or the tank being too small for your household's needs. If you're consistently running short on hot water, we can inspect the unit and recommend repair or replacement options.

Traditional tank water heaters often last around 8-12 years, while tankless systems can last longer with proper maintenance. Regular flushing and inspections can help extend the lifespan of your water heater.

If the unit is older, needs frequent repairs, leaks, or isn't producing consistent hot water, replacement may be the better long-term option. We'll help you compare costs and choose the most efficient solution for your home.

Rusty water may come from corrosion inside your pipes or your water heater tank. If it only happens with hot water, the water heater is often the source. If both hot and cold water are discolored, it may be an issue with your plumbing or supply line.

A rotten egg smell can indicate bacteria in the water heater or issues with the anode rod. Other odors may point to drain or sewer gas problems. A professional inspection can identify the source and fix it safely.

Insulate exposed pipes, seal drafts near plumbing, keep your thermostat set to a consistent temperature, and allow faucets to drip during extreme cold. If you're leaving town, don't turn the heat off-keep it set to protect your plumbing.

A running toilet is often caused by a worn flapper, faulty fill valve, or improper float adjustment. It can waste a significant amount of water, so it's worth repairing as soon as possible.

Frequent clogs can be caused by improper flushing habits, low-flow toilet issues, or a partial blockage deeper in the drain line. If plunging doesn't solve it consistently, it's time for a professional evaluation.

Yes. Chadds Ford Complete Services installs and replaces faucets, sinks, toilets, showers, garbage disposals, and more. Professional installation helps prevent leaks and ensures proper performance.

Yes. Plumbing issues can quickly turn into water damage, so we offer fast service options for urgent problems like burst pipes, backups, or major leaks.

You can schedule online or call our team to book plumbing repair, maintenance, or installation services. We'll help you find the soonest available appointment and get your plumbing back to normal.

Indoor air quality refers to the cleanliness and health of the air inside your home. It can be affected by dust, allergens, mold, pet dander, humidity levels, ventilation, and airborne particles that circulate through your HVAC system.

Common signs include excessive dust, allergy flare-ups, headaches, dry or irritated eyes, lingering odors, uneven humidity, frequent coughing or congestion, and musty smells. If symptoms improve when you leave the home, indoor air quality may be a contributing factor.

Indoor air quality problems often come from poor ventilation, dirty ductwork, clogged air filters, humidity problems, mold growth, chemical irritants (like cleaning products or paint), or contaminants brought in from outside.

Yes. Your HVAC system circulates air through the home, so dirty filters, dust buildup, or improper airflow can spread particles throughout your living space. Improving filtration and keeping the system clean can make a big difference.

Most homes should change HVAC filters every 1-3 months. Homes with pets, allergies, or heavy system use may need more frequent changes. A clean filter helps your system run efficiently and reduces airborne dust and debris.

Better indoor air quality can help reduce allergens and odors, improve breathing comfort, support healthier sleep, cut down on dust buildup, balance humidity, and help your HVAC system operate more efficiently.

Chadds Ford Complete Services provides indoor air quality solutions such as air purification, upgraded filtration, humidifiers, dehumidifiers, ventilation options, duct cleaning recommendations, and HVAC performance improvements to support cleaner indoor air.

Yes-when properly matched to your home and HVAC system. Whole-home air purifiers can help reduce airborne particles, allergens, and odors by cleaning the air as it moves through your system.

Air cleaners typically focus on capturing particles like dust, pollen, and pet dander through filtration. Air purifiers may use additional technology designed to reduce airborne contaminants, odors, and other irritants. The best option depends on your home and needs.

Most homes feel best between 30% and 50% indoor humidity. Low humidity can cause dry skin, irritated sinuses, and static electricity. High humidity can lead to mold growth, musty smells, and increased allergen activity.

Signs of low humidity include dry skin, nose or throat irritation, frequent static shocks, cracking wood floors or furniture, and worsening allergy or sinus symptoms in winter.

High humidity can cause a sticky feeling in the air, condensation on windows, musty odors, visible mold, damp spots, and increased dust mites. A dehumidifier can help bring moisture levels back under control.

It can. Better filtration and air purification can help reduce airborne allergens like pollen, dust, and pet dander. Controlling humidity also helps reduce mold spores and dust mites, which are common triggers.

A whole-home humidifier connects to your HVAC system to add moisture to the air throughout the home. It's especially helpful in winter when heating systems dry out indoor air, causing discomfort and irritation.

A whole-home dehumidifier removes excess moisture from indoor air and helps prevent mold growth and musty odors. It's often recommended for basements, homes in humid climates, or homes that feel damp even when the AC is running.

Higher-quality filters can capture smaller particles and reduce dust and allergens circulating through your home. However, filters must be properly matched to your system so airflow doesn't become restricted.

Duct cleaning may help if you have excessive dust buildup, visible debris in vents, musty odors, or after renovation projects. If you're unsure, we can evaluate your system and help you decide if duct cleaning is worth it for your home.

Lingering odors can come from humidity issues, poor ventilation, pet dander, cooking particles, or contaminants circulating through the HVAC system. Air purification and ventilation improvements can help reduce stubborn odors over time.

Yes. Chadds Ford Complete Services can assess your home's HVAC performance and identify common contributors to poor indoor air quality, then recommend solutions based on your comfort goals and concerns.

You can schedule online or call our team to request an indoor air quality evaluation. We'll help you choose the right solutions to create a healthier, more comfortable home.